Shipping & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Rossette Jewellery Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 2-3 working days after the confirmation.

Please return your purchase to the following address:
Rossette Jewellery Sdn Bhd
L1-102C, 1st Floor, 1 Utama Shopping Centre, Old Wing
No.1 Lebuh Bandar Utama, 

47800 Petaling Jaya. Selangor


Please contact us at OR

012-2177383 if you have any questions or doubts.